How to Register Online

1. Congress delegates are encouraged to Register Online for quick and easy payment using credit card.
2. Credit cards accepted for payment are Visa and MasterCard.
3. All credit card payments will be subjected to 3% surcharge.
4. Automatic confirmations will be sent to the email address indicated and will serve as the official receipt for the registration. No other receipts will be provided.
5. Please do not register more than once to avoid a double charge.
   
   

How to Register by Post or Fax

1. For payment by cheque, download and complete the Registration Form and mail together with cheque to the Congress Secretariat.
   
2. For payment by bank transfer, download and complete the Registration Form and mail/fax together with the proof of bank transfer to the Congress Secretariat.
   
3. A confirmation notice will be sent to the email address indicated on your registration form and will serve as the official receipt for the registration. No other receipts will be provided.
   
4. An invoice for registration is not available.
   
5. Please do not register more than once to avoid a double charge.
   
   

Cancellation Policy

1. For cancellation of registrations, send a written/email request to the Congress Secretariat.
   
2. Cancellations received before 1 March 2012 will receive a full refund minus 25% for administrative fees. Please note that for any or all fees charged, the 3 % surcharge applicable to credit card payments will not be refunded.
   
3. No refunds will be made for any cancellation requests received on and after 1 March 2012. You may however nominate another person or representative to substitute your registration.
   
4. All applicable refunds will be made within two months after the Congress is held.
   
5. The cancellation policy is non-negotiable.
   

After You Have Registered

1. Please bring the confirmation sent via email to the Registration Counter located on the Ground Floor of the Borneo Convention Centre Kuching, where you will receive your delegate badge and meeting pack.
   
2. Additional information on Kuching and the Congress will be sent to you in a Welcome Pack via email closer to the Congress date.
   
3. Limited rooms are booked by the Congress Secretariat at the six congress hotels and delegates are encouraged to make their room reservations directly with the hotels early to avoid disappointment. Click on the Hotels link for more information and reservations.
   
4. For amendments or additions to your registration, contact the Congress Secretariat.
   
5. For cancellations to your registration, refer to the Cancellation Policy indicated.
   

Letters of Invitation

A written request must be sent to the Congress Secretariat for a Letter of Invitation to assist with the application for a visa to attend the Congress in Malaysia. This service does not serve as an official invitation for delegates to cover registration fees or other related expenses from your organisation or sponsors.